ISO 9001 Consulting
What is ISO?
The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies from some 100 countries, one from each country. ISO's mission is to promote the development of standardization and related activities in the world with a view to facilitating the international exchange of goods and services, and to developing cooperation in the spheres of intellectual, scientific, technological and economic activity. ISO's work results in international agreements which are then published as International Standards
ISO 9001:2008
The ISO 9001:2008 standard was developed as an international standard for quality management systems. Its aim is to give quality assurance of product and to enhance customer satisfaction, through emphasis on the following eight Quality Management Principles:
- Customer focus
- Leadership
- Involvement of people
- Process approach
- System approach to management
- Continual improvement
- Factual approach to decision making
- Mutually beneficial supplier relationships
Benefits of ISO 9001:2008
Organizations that have adopted the principles of ISO 9001 often realize considerable improvements in their day-to-day operations, with business gains including:
- Improved performance of affected processes;
- Increased customer satisfaction levels;
- Enhanced decision-making capability through emphasis on data-driven management;
- Reduced operating costs related to waste, rework and non-value added activities;
- Demonstrated compliance with customer, regulatory and/or other requirements; and
- Eligibility for contracts stipulating third-party (e.g., ISO 9001) certification
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